Section 01
Overview.
Aetervia ("we", "our", "us") builds intelligence-driven systems designed with safety, governance, and privacy at the core. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our websites, products, and services.
Section 02
Information We Collect.
We may collect the following categories of information:
- Personal information — name, email address, contact details.
- Usage data — interactions with our platform, logs, analytics, device information.
- Technical data — IP address, browser type, operating system, performance metrics.
- Optional submissions — forms, feedback, support requests, uploaded documents.
We do not sell personal data.
Section 03
How We Use Your Information.
We use data to:
- Provide and improve Aetervia products and services
- Personalise user experience
- Maintain platform security and integrity
- Communicate updates, support, and service notifications
- Comply with legal and regulatory obligations
Section 04
Legal Basis for Processing.
In accordance with UK & EU GDPR, we process data under:
- Contractual necessity
- Legitimate interests
- User consent (where explicitly required)
- Legal compliance
Section 05
Data Sharing.
We may share data with:
- Trusted service providers (hosting, analytics, infrastructure)
- Legal authorities when required
- Internal Aetervia entities under strict governance controls
We never sell or rent personal information.
Section 06
Data Security.
Aetervia implements:
- Encryption in transit and at rest
- Access controls and audit logging
- Secure development and governance frameworks
- Regular security reviews and compliance checks
Section 07
Data Retention.
We retain data only as long as necessary for:
- Service delivery
- Legal obligations
- Security and audit requirements
Section 08
Your Rights.
Depending on your region, you may have rights to:
- Access your data
- Request correction or deletion
- Object to processing
- Request data portability
Contact us to exercise these rights.
Section 09
Contact.
For all privacy-related queries, please reach our dedicated team directly.